What introductory greeting should the consultant use for new clients at Glo?

Using "Hi, welcome to Glo!" as the introductory greeting for new clients is effective because it establishes a warm and friendly atmosphere right from the start. This greeting is inviting and encourages a positive first impression, making new clients feel recognized and comfortable in an unfamiliar environment. It sets the tone for a welcoming experience, which is essential in the service industry, particularly in a setting like a tanning spa where clients might be looking for relaxation and pampering.

The use of "Hi" creates an informal and approachable vibe, which helps in reducing any apprehensions that new clients might have. Additionally, including the name of the spa, "Glo," personalizes the greeting and reinforces the brand, helping clients to associate their positive experience with the establishment's identity.

The other options may not be as appropriate for new clients. For instance, phrases like "Welcome back" might confuse someone visiting for the first time, while greetings focusing on the client's needs—like "How can I help you today?" or "What brings you here today?"—might not sufficiently create the initial warmth and hospitality that a simple welcome does.