What should you understand about a client's last sunless spray experience?

Understanding a client's last sunless spray experience is crucial for providing an effective tan and ensuring client satisfaction. This information allows the consultant to tailor recommendations for aftercare and products that align with the client's past experiences.

For instance, if the client had a positive past experience with a specific product or technique, the consultant can emphasize similar options to replicate that satisfaction. Conversely, if the client faced issues such as uneven fading or skin irritation, the consultant can guide them toward alternatives that may prevent those problems. By incorporating this context into the current session, the consultant can enhance the overall tanning experience, ensuring it meets the client's expectations and preferences.

This knowledge not only builds rapport with the client but also helps in making informed decisions that can lead to better results and a higher likelihood of return visits.